We just recently conducted a customer survey, and got some very cool, meaningful feedback. First off, if you were one of the 340 customers that took it – thank you! Getting people to take surveys is not always so easy, but the feedback we get from you is truly invaluable. Our goal with this one was to help better understand companies’ biggest benefits for using application lifecycle management (ALM) solutions and how Aldon delivers, so that we can build the products our customers (and future customers) want and need.
And the saying ‘the truth hurts’ definitely did not apply here. With this survey we got validation what we have done over the years has worked, along with valuable feedback on where we need to go. We Can Handle The Truth.
Some of the highlights:
- more than 80% of respondents rely on Aldon ALM solutions most for successfully managing the build all the way through to deployment, enabling point-and-click deployment to multiple targets and multiple platforms.
- More than 50% confirmed they would easily move the wrong objects into production if they did not have Aldon in place
- More than 50% also said they were able to reduce errors by more than 55% across the lifecycle.
- More than 70% of Aldon customers indicated they realized ROI in one year or less.
- Nearly 90% ranked the Aldon product as an 8 or higher on a scale of 1 to ten.
- 50% of respondents said they would “rather give up coffee than their Aldon solution”
- One respondent even said “I would rather eat glass” than stop using Aldon ALM solutions.
- 50% of respondents revealed that compliance is the second biggest benefit found with the Aldon ALM solution, known for providing a clear audit trail on who has touched what code, where it lives, how it has changed, who approved it and more.
- The rise in agile development is also highlighted by the results, with nearly 30% stating they are currently developing using the agile methodology or at least in the planning phase.
- The results also demonstrated the surge in mobile application development taking place with nearly 35% stating they are currently updating/writing applications to run on mobile devices or in the planning phase.
Keep the feedback coming.
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