IT Workflow Management: Rocket Aldon Community Manager
more than just a service desk: bridging business and IT.
IT-Workflow Management -- Rocket Aldon® Community Manager (CM) is your source to bridge business and IT and connect agile teams with non-agile teams. Bringing flexible ALM to complex application development environments, Rocket Aldon's community management software is the hub to manage your application development projects and IT services, promoting collaboration and communication at every turn. Easily capture, automate, and govern an entire IT organization's response to all business, technical, and operational issues. Trace the services and development lifecycles from start to finish. Gain a service desk, a process and workflow approvals engine, a compliance solution, and a requirements and incidents manager all in one.
At your service.
A complete web-based service desk solution, Rocket Aldon Community Manager (CM) promotes collaboration and communication every step of the way. Capture, automate, and track requests from inception to completion.
Workflow Automation.
Whether it’s a bug fix, an enhancement, or a new feature request, workflow and approval procedures are automated so that processes such as permissions, approvals, and escalations are standardized.
Metrics, Metrics.
Easily track time, cost, and other real-time productivity measures, as well as statistics on incident creation, statuses and key performance indicators.
Going agile? No problem!
Easily view and run reports on backlogs, statuses, and project priorities that are an essential part of agile development. Quickly and easily document workflow processes associated with each agile project right from our customized Agile templates.
Save a tree.
Eliminate scraps of papers, digging through file cabinets, confusing paper trails, and Excel spreadsheets. Information is always easily accessible, centralized, and audit-ready with Aldon CM.
Request more information
Get more information on how Rocket Aldon Community Manager can help you with your IT workflow management.