Support

Excellent customer support is our number one priority. If you are a current Rocket Aldon customer, please be sure to visit our new and improved customer portal, myAldon, for easy access to documentation and helpful presentations. If you need to contact technical support, you can use any one of the following methods to reach us:

US:  +1.510.285.8561 support@aldon.com Hours: M–F: 8:00a.m.–8:00p.m. (EST/EDT)	Europe: +44.203.3554864 support.europe@aldon.com Hours: M–F: 9:00a.m.–5:00p.m. (GMT)
Asia: +852.317.50901 1.800.814.479 Toll free within Malaysia support.asia@aldon.com Hours: M–F: 9:00a.m.–5:00p.m. (MST– GMT+8)	Australia/New Zealand: +61.388074716 support.australia@aldon.com Hours: M–F: 9:00a.m.–5:00p.m. (AET/ADT)